SHIPPING + RETURNS

BENCH IN CAMOUFLAGE BY THE MINIMONO PROJECT - BRAND FOR ECO FRIENDLY - PLAYFUL - MULTI FUNCTIONAL - SUSTAINABLE - HIGH QUALITY - DESIGN FURNITURE FROM RECYCLED PLASTIC FOR BOTH ADULT AND CHILDREN MADE IN BERLIN GERMANY

SHIPPING

WE TRY TO PROCESS ORDERS AS FAST AS POSSIBLE, NORMALLY WITHIN A WEEK.

WE USE CLIMATE NEUTRAL STANDARD SHIPPING WITH DHL. IT USUALLY TAKES FROM ONE TO TWO WEEKS TO DELIVER WITHIN THE EU.

YOU WILL RECEIVE AN EMAIL RECEIPT IMMEDIATELY AFTER PURCHASE. YOU WILL RECEIVE A SECOND EMAIL AS SOON AS YOUR ORDER HAS BEEN SHIPPED, THIS EMAIL WILL ALSO INCLUDE YOUR DHL TRACKING NUMBER.

 IF YOU WANT ANOTHER KIND OF SHIPPING PLEASE WRITE TO HELLO@THEMINIMONOPROJECT AND WE'LL SEE IF WE CAN HELP YOU.

DETAIL FROM STEP STOOL IN FROST BY THE MINIMONO PROJECT - BRAND FOR ECO FRIENDLY - PLAYFUL - MULTI FUNCTIONAL - SUSTAINABLE - HIGH QUALITY - DESIGN FURNITURE FROM RECYCLED PLASTIC FOR BOTH ADULT AND CHILDREN MADE IN BERLIN GERMANY

RETURNS

IF YOU CHANGE YOUR MIND ABOUT YOUR PURCHASE, OR YOU DON'T LIKE HOW THE MiNiMONO LOOKS AT YOUR HOME YOU CAN RETURN IT WITHIN 14 DAYS FROM THE DELIVERY DATE.


IF YOU WANT TO SEND IT BACK TO US PLEASE CONTACT US BEFOREHEAD HERE: HELLO@THEMINIMONOPROJECT 

RETURNS MUST BE SENT TO US IN THEIR ORIGINAL CONDITION AND PACKAGING.

RIGHT NOW IT IS UNSUSTAINABLE FOR US TO OFFER RETURN SHIPPING AT NO COST. HOWEVER WE WILL MAKE IT AS SIMPLE AS POSSIBLE FOR YOU: AFTER YOU LET US KNOW WE WILL MAKE A SHIPPING LABEL TO THE ADDRESS OF YOUR CHOICE AND SEND IT TO YOU. ALL YOU HAVE TO DO IS STICK IT TO THE PARCEL AND BRIING IT TO A DHL DROP OFF POINT IN YOUR AREA. ONCE THE PACKAGE GETS TO US WE WILL CHECK IT AND REFUND THE PRICE MINUS THE RETURN SHIPPING COSTS (WHICH ARE THE SAME AS THE SHIPPING COSTS).